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Sales Development Representative

Sales – Atlanta, Georgia
Department Sales
Employment Type Full-Time
Minimum Experience Mid-level



Sales Development Representative




Gravy is the leading customer retention and failed payment recovery service for businesses with recurring payments. We believe in the human touch as a way to make better customer experiences happen. We’re on a mission to create an affordable, more efficient way for businesses to engage and manage failed payments AND bring the human element back to the cold world of automated, digital communication.



Gravy is looking for someone who hates to lose more than they love to win to join our sales team. This individual will be a high energy proven sales development representative with a track record of successfully developing new sales qualified opportunities through outbound prospecting. The right candidate will be a critical sales team member with direct responsibility for effectively moving leads through the sales pipeline in collaboration with the Marketing team and Sales Executive team. This position requires a self-starter who can work closely with the marketing and sales team, is entrepreneurial in spirit, and has drive to help the company achieve quarterly and annual revenue objectives. This is a full-time, exempt, benefited position on Gravy’s sales team and reports directly to the VP of Sales & Revenue located in Metro Atlanta or remotely dependent on applicant.


This role will be evaluated based on developing sales qualified opportunities resulting in closed clients contributing to new monthly recurring revenue (MRR) and supporting Gravy’s sales targets.


Specific responsibilities will include:

  • Developing new sales qualified opportunities through outbound prospecting. 

  • Effectively moving leads through the sales pipeline in collaboration with the Marketing team and Sales Executive team.

  • Successfully producing booked calls for Sales Executive team to close.

  • Optimize the outbound prospecting strategy utilizing email, phone calls, social media, events, etc.

  • Build network to expand influence and thought leadership. 

  • Represents Gravy as influencer and insight leader inside target markets.

  • Acts as the voice of the client and continuously communicates factors of success into feedback loops.

  • Develop new leads and participate in the process of closing new business opportunities.

  • Research and assess market opportunities.

  • Monitor customer, market and competitor activity and provide feedback to the leadership team.


  • 2+ years of professional experience in sales development and or market development in eLearning or SaaS

  • Hates to lose more than loves to to win 

  • Kills people with kindness and torches the market with success

  • Successful track record of delivering consistent sales qualified opportunities

  • Develops trust and models open, candid, respectful communication and collaborative teamwork

  • Demonstrates a high degree of self-awareness and commitment to personal development

  • Self-starter with good time management and organizational skills

  • Quick learner and tech savvy

  • Ability to spend all day sending emails and making phone calls

  • High energy with a positive, figure-it-out attitude when things get tough

  • Experience with Salesforce, Microsoft Office & Google applications

  • Experience in lead management, outbound prospecting and sales cycle management

  • Thrives in a fast-paced, high growth, rapidly changing environment

  • Strong team player in a very agile work environment

Things you will not hear this person say:

  • Marketing isn’t giving us enough leads.

  • That’s not my job.

  • I thought those goals were a bit lofty.

  • I didn’t hit my metrics because he/she... (fill in excuse).


We are seeking high-energy individuals who are motivated by challenges, thrive in a fast-paced environment, and have a desire to make a positive impact on businesses. Compensation will be competitive for the ideal candidate. The position is for an immediate start in metro Atlanta.



  • Have a direct impact on a brand experiencing explosive growth.

  • Gain exposure to areas of the business beyond your functional area as everyone on our team wears many different hats.

  • Be a part of a talented team driven by a mission to help small businesses win.

  • Enjoy competitive employee benefits including health, dental, vision, and life.


Gravy is an Equal Opportunity Employer.

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    Atlanta, Georgia
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