Revenue Recovery Specialist

Client Success · Atlanta, Georgia
Department Client Success
Employment Type Contractor
Minimum Experience Entry-level
Compensation $15

Revenue Recovery Specialist

JOB PROFILE


Company Mission


We ACCELERATE FREEDOM for businesses through the recovery of failed payments.


The Role of Revenue Recovery Specialist


  • This position is responsible for managing the GRAVY Recovery System for an assigned group of clients.
  • This position is responsible for maintaining accurate information, communicating with our client’s customers, and results of recovery efforts.
  • This position is heavy pulling and manipulating of data


Goals & Expectations

  • Provide a focused, relentless and systematic approach to recovering failed payments
  • Maintain the highest focus on accuracy 
  • Represent our client and their brand well to their customers


Primary Responsibilities & Tasks

  • Daily, access client failed payment information & manage the GRAVY Recovery System to save payments
  • Heavy data entry and manipulation
  • Must enjoy repeatable task-based work
  • Must be maniacal about the accuracy
  • Timely and professional communication with our client’s customers at times
  • Accurate representation of the client, their products and culture with every customer interaction
  • Maintain accurate records for timely reporting to client


Schedule:


A Revenue Recovery Specialist is a part-time 1099 contractor of Revenue Recovery Specialist and is available anywhere from 10-40 hours per month. We do expect you to work your accounts to completion Monday-Friday and be responsive to other Gravy employees within 2 hours between 8:30am-5pm EST. We expect all customer inquiries to be responded to within 24 hours Monday-Friday. 



Personal Characteristics:

You likely embody these characteristics:

  • You do what you say you will do when you say you will do it and own up to when you mess that up. 
  • You approach life with optimism and see the good in situations and people.
  • You enjoy people and are able to communicate clearly, both verbally and in writing.
  • You are tech-savvy and aren’t afraid to learn a new platform.
  • You are capable of performing repetitive activities and are not worn out by routine.
  • You are a problem solver and aren’t dependent on others to tell you how to move forward.
  • You can follow direction from leadership and don’t need to be micromanaged.
  • You are self-motivated to produce agreed-upon results.
  • You enjoy working behind the scenes and supporting those in the spotlight.

Thank You

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  • Location
    Atlanta, Georgia
  • Department
    Client Success
  • Employment Type
    Contractor
  • Minimum Experience
    Entry-level
  • Compensation
    $15